PRESS RELEASE: INNOVATIVE MANAGED SERVICES OFFERING DRIVING GROWTH IN MIDWEST
St. Louis, MO – August 09, 2016 – Over the last four years, Secure Data Technologies, Inc. (Secure Data) has quietly developed one of the most innovative managed services offerings in the country and the results are driving unprecedented growth for both Secure Data and its customers. Known in the market as SecureAssist, Secure Data’s managed services offering has become the region’s premiere offering by covering a broad range of infrastructure technology segments, including: collaboration, data center, networking and security.
Globally, the managed services market continues to trend sharply upward. According to Mordor Intelligence, new trends and technologies will drive the Global Managed Services Market to $229.59 billion by 2020 at a CAGR of 10.20%, from estimate of $128.19 billion in 2014.
Organizations of all sizes are adopting managed services as an integral component to their information technology strategy. With never-ending technology innovation, continued shortage of qualified technical personnel and skyrocketing salaries for technologists, technology and business executives see managed services as a way to reduce risk and achieve increasingly aggressive service performance metrics.
“Managed Services is a business decision,” say’s Dana Steffey, Founder and CEO at Secure Data. “Our clients see SecureAssist as simply a tool to reduce risk and improve productivity with the added benefit of being a predictable monthly operating expense.”
SecureAssist is a broad, flexible managed services program that can be fully customized to meet the technology and service needs of each organization. Additionally, services are technology manufacturer blind, and cover virtually any environment. SecureAssist covers the full spectrum of infrastructure technologies, including: telephony, instant messaging, internet conferencing, contact center, wireless network, wired network, routing / switching, compute, data storage, data backup / recovery, security information and event management, web and email filtering, intrusion prevention, firewalls and more.
Beyond the technology, SecureAssist is gaining increasing market attention because of the business side of the service. Secure Data is focused on developing robust, proactive partnerships with all of their clients. The company’s client-facing organization is a made up of technology industry veterans who have a collaborative and consultative approach. Key capabilities of SecureAssist include: active account management, proactive monitoring, reactive break-fix and maintenance and circuit health management. Clients have access to a powerful online client platform that provides a modern executive dashboard, online ticketing and activity management via a robust and simple user experience.
“Managed Services is not only about the tech,” say’s Steffey. “We have made a massive investment in both Client Services and Operations to ensure we live up to our mantra: Execution is Everything.”
Secure Data Technologies, Inc. is an infrastructure technology company, which provides clients with hardware, software, managed services and professional services in four areas: Collaboration, Data Center, Network and Security. The company has a deep-seated commitment toward long-term partnership, while providing fearless technological stewardship to enable business transformation.
Secure Data is a veteran-owned business that has grown from a focused Cisco practice, to an IT solutions provider that today excels in the development, testing, and implementation of innovative technology solutions and technology-based business strategies.